Shipping policy
Shipping Policy
Last updated: 2026
Thank you for shopping at NGONLY84.
All products are made to order. This means that every item is produced specifically for you after your order has been placed.
Order Processing Time
All orders are processed within 2–5 business days.
This processing time includes the production of the product before it is shipped.
Please note that orders are not processed on weekends or public holidays.
Shipping Time
Shipping times may vary depending on your location.
Estimated delivery times:
Switzerland
Approximately 5–15 business days
Europe
Approximately 5–20 business days
International orders
Approximately 7–20 business days
Please note that these are estimated delivery times and may vary due to customs processing, postal delays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Free shipping may apply when your order reaches the minimum purchase amount shown at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
Tracking information may take 1–3 business days to update after the package has been shipped.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase.
If an incorrect address is provided and the order has already been shipped, we cannot guarantee that the package can be recovered.
Lost or Delayed Packages
NGONLY84 is not responsible for delays caused by shipping carriers, customs clearance, or incorrect addresses provided by the customer.
If you believe your package is lost, please contact us and we will assist you in contacting the shipping carrier.
Contact
If you have any questions regarding shipping, please contact us at: